Terms & Conditions
Effective date: September 25, 2025
Welcome to KMS Door Step Services. These Terms & Conditions (“Terms”) govern your use of our website
kmsdoorstepservices.in and our appliance repair and maintenance services.
By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services
We provide repair, installation, and maintenance services for home appliances including refrigerators, washing machines, microwave ovens, water heaters, air conditioners, and kitchen chimneys.
Service availability may vary by location, and all bookings are subject to confirmation.
2. Booking & Appointments
When you book a service, you agree to provide accurate details (name, address, phone number, appliance information).
Appointments are scheduled based on technician availability. We may contact you to confirm, reschedule, or update appointment details.
3. Payments
Service charges must be paid as per the agreed rate at the time of booking or upon completion of service.
Prices may vary depending on spare parts, labor, or additional work required. Online payments, where available, are processed securely by third-party payment providers.
4. Warranty
Certain services or parts may come with a limited warranty, which will be communicated at the time of service.
Warranty does not cover damages caused by misuse, negligence, natural wear and tear, or unauthorized repairs by third parties.
5. Customer Responsibilities
Customers are responsible for ensuring safe access to the appliance and maintaining a safe working environment for technicians.
Appliances must be in a condition suitable for repair, and customers must disclose any prior modifications or damage.
6. Limitation of Liability
While we strive for the highest service quality, KMS Door Step Services is not liable for indirect damages, delays, or issues outside our control (such as defective parts, power outages, or user negligence).
Our liability is limited to the amount paid for the specific service.
7. Cancellations & Refunds
You may cancel or reschedule a service by notifying us in advance. Last-minute cancellations may be subject to a cancellation fee.
Refunds, if applicable, will be processed according to our refund policy.
8. Intellectual Property
All content on this Site, including logos, text, and images, is the property of KMS Door Step Services and cannot be used without prior written consent.
9. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Agra, India.
11. Contact Us
If you have questions about these Terms & Conditions, please contact us:
- Business: KMS Door Step Services
- Website: kmsdoorstepservices.in
- Phone: 99869 19905